I am very sad with the rosegal site. They told me to refer friends with the get it free activity and place orders and they didn't give me the free item.
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Lazaros M,
Thank you for your inquiry.
We apologize for this case.
Please kindly note that we will try our best to resolve the issue for each customer.
Please ensure that your friends register via your shared link and complete orders.
If they completed orders not via your shared link, we cannot track it.
By the way, you should ensure your friends register's ID is different with yours too.
Thanks for your understanding.
Many thanks,
Rosegal Customer Service
Lazaros Has Earned 1 Vote
Lazaros M.'s review of Rosegal earned a Very Helpful vote
Dear Lazaros M,
Thank you for your inquiry.
We apologize for this case.
Please kindly note that we will try our best to resolve the issue for each customer.
Please ensure that your friends register via your shared link and complete orders.
If they completed orders not via your shared link, we cannot track it.
By the way, you should ensure your friends register's ID is different with yours too.
Thanks for your understanding.
Many thanks,
Rosegal Customer Service