I booked a trip with fishing booker and it got canceled because the captain that was going to take us motor blew up. I found another trip with another captain on my own. I really don't think that the captain emailed me and said his boat motor blew up. Needless to say I am still waiting on my refund. I am going to contact my lawyer and see what can be done about this. Fishing booker you owe me my deposit. *******@yahoo.com.
Hi Lawrence,
Thanks for sharing your experience and sorry we took our time to reply on this platform. I know our team has been in contact in person with you since!
We fully agree with you that if a captain has trouble with their boat or motor the customer should get their deposit back. In fact, our only income comes from successful trips – our business model simply doesn't support us keeping deposits unless you get to go fishing.
I see that your deposit refund was issued in early September and that you got confirmation of this over email. I know it can take up to 7 business days for the bank to process these funds, but can you confirm that this is settled now?
Tight lines,
Cat