I ordered 15 quarts of Motocraft Oil over the phone and paid $79.63 including shipping and taxes. A few days later, they sent an email saying they wouldn't ship my order unless I paid $41.17 more! I talked to their customer service, and they said their was a problem in their system and the price I was charged was wrong. They refused to fulfill the order. Of course, I'm not going to pay another $41 for 15 quarts of oil. That would make the price ridiculously high.
STAY AWAY FROM THIS COMPANY!
Dear Lavar,
Thank you for your review! Please, accept our sincerest apologies for the negative experience you have been through.
It looks like the price for the merchandise ordered was calculated mistakenly and therefore, you were informed about the additional charges to proceed with the order. If you are not satisfied with the amount of additional charge, we can cancel the order and refund you in full. More details at: https://www.carid.com/terms-and-conditions.html.
Please, check your email inbox for details and advise how you would like to proceed with the order.
Looking forward to your reply!