After placing my order thru paypal and noticing that the order went thru as Newab Learning Center, Inc. I immediately had a bad vibe about the whole thing. The site claims to ship bags in 3-5 days and then the confirmation states 2-3 weeks. I e-mailed them as well as called for delivery status. No one picks up the phone even when you ask for the ordering dept. One does receive a reply via e-mail indicating that your comment has been rec'd without an answer. I continue to feel suspicious and googled to see if I could find any complaints, and I did. I wish I had seen these before placing my order. I did also contact my credit card company as well as paypal to issue a complaint and to request a credit. In addition I sent an e-amil and left a message with TopDesigner requesting that they cancel my order and let them know that I filed complaints.