I want to take a moment to RAVE about how great my ordering experience through Sweetwater Sound has been! The order was not mine; it was my grandson's. He is 14, and a budding (obsessive!) musician. He had earned enough money and asked if he could order a guitar pedal online using my credit card. I'm always a bit hesitant to order online products because that often means you're stuck with something you didn't want with little to no help with returns. Also, now the unhelpful vendor has your credit card number!
Not the case with Sweetwater! How refreshing it was to receive communication during order processing and even after receipt of the order. The extra effort (and candy! LOL!) has this grandmother's future business... and there will be much more business to be had. I am also a musician with a family of little musicians coming up! Who knows; we may be the future Rock version of the Von Trapps! Again, thank you for the terrific ordering experience... and the kid loves the pedal!
Hey Laurie,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift