Laurie K.

I ordered $200 worth of sweatshirts and my order showed delivered, yet it wasn't. I had already waited nearly two weeks and was told I needed to wait longer before they'd reship. After they finally agreed to reship, I was told I needed to wait another 10 business days to receive the new order- this is utterly ridiculous! Then I was told they'd reship using UPS, because I ONLY seem to have shipping issues with FedEx and teepublic, and it was eventually reshipped using fedex AGAIN. I have spent a good amount of money on this company and the fact that they don't quickly resolve issues, that isn't due to the customers, is horrible. They choose to use FEDEX, who is cheap but also very unreliable, and then the customers have to deal with the downfall. Losing my business is a loss for us both, because I intended on buying a bunch more sweatshirts after trying on the new size I bought, and now we both miss out. Get your shipping together and maybe I'll come back.