Laurie I.

Ordered 3 Christmas gifts on November 28th. One arrived, one is possibly lost in a post office distribution center and the third supposedly shipped on December 8th. Since then it has stated "UPS ready for package". I checked with support when it hadn't changed in several days and they assured me it was on its way. Earlier this week I followed up because it started the same and same response, "it's on it's way, if it doesn't arrive by the 23rd get a hold of us." I begged them to check with the person that sent the package to verify it had been sent and they said it had and blamed Covid. Finally I had enough and got a hold of UPS, sure enough they never received the package. So much for my nephews Christmas gift. Maybe I'll wrap up a picture of the item, that's what every 11 year old wants. The earliest they can me a replacement is the middle of January - how about you just find the original shirt and actually get it to the shipper this time. I was also offered a voucher which I want nothing to do with. NEVER buying from this site again. Go to their Facebook page and read the comments on their posts, every one has at least two people that still haven't gotten their items and no one will respond to them.

Sorry but Covid is not an acceptable excuse for me. Most people with at least a handful of marbles rolling around in their head realized last summer that online orders and shipping would be crazy this year. So if they didn't plan ahead maybe they should reconsider running a business. Fun fact: all of my Amazon orders have arrived and on time. Even the ones that were ordered last weekend have arrived.

Don't order from here, it's not worth it.

While i haven't received what I ordered I ended up getting so much more. The more that I got was a stolen card number with fraudulent charges of $360. They even accessed my billing address from this site. Do NOT order from this site - it's not worth the risk.