Laurie C.

I am only giving this ap one star so I

I am only giving this ap one star so I can write my review. First, I choose a specific destination to fly from out of Mallorca. I checked the destinations and date to assure everything was correct before selecting my flight. When I finalized payment, it came back confirming a different destination than I had chosen, and approved. Clearly this was a glitch on behalf of the app, a trick of changing destinations that swindle money from its users, or if not honored, needs serious attention. My flight is not for two months, but I called immediately to have this rectified. I called Opodo in London, and got an operator out of India. This man refused, REFUSED, to let me speak to a manager. He would not rectify my issue. He said I had to call the airline myself. Again, I insisted I speak to a manager. He refused again, but said he would call the airline himself. He came back and said the airline was closed. He would not issue me a refund. Again, he refused to let me speak to a manager, and then, said I had to call the airline myself. This is the SINGLE WORST THIRD PARTY SERVICE I HAVE EVER USED, and I have used them all! UNCONSCIONABLE behavior. DO NOT USE THIS SERVICE.