Laurie B.

This company does NOT CARE about its customers, in any way shape or form. I used to only purchase items from Home Depot but I will never set foot in their store again. You cannot get ahold of any person through the phone system... just routed and re-routed through an endless web of automated system. No matter what you choose... it is just more and more automated until you are finally hung up on. I ordered a large appliance online... with a delivery date of May 26th... here we are... no contact from them... no idea when the item is coming... Not being able to contact anyone over the phone... I start poking around online only to find... my delivery date (without ANY notification) has been changed to June 26th! After waiting a month just to get here already! June doesnt work for me! So I ended up cancelling my order - I am angry that I could have already made a purchase elsewhere by now! This was COMPLETELY UNACCEPTABLE! And I am pissed off! BUYERS BEWARE: DO NOT ORDER ANY APPLIANCE ONLINE FROM HOME DEPOT! - You do not need the headaches! WORST BUSINESS EVER! My family will take their business elsewhere... as well as anyone else I can get to listen to me.