Lauren W.

I ordered a print I'd been dying to have for over a year. When it came I was SO excited and tore into the box, only to find the wrong thing. I called customer service and waited FOREVER to speak with someone who told me I needed to box it back up and take it to fedex. The replacement was ordered within a few days and 10 days later I received the replacement. I opened the box and it was WRONG AGAIN. After countless phone calls and emails a THIRD painting was ordered and an apology gift card was issued. I received the gift card today and guess what? It has a zero balance. So now I've had to open a case on the apology gift card! This whole process is going on a month now and I've yet to receive the painting I ordered. At no time has anyone acted like they cared and not ONE TIME has anyone called me back. It's been up to me to follow up everyday and spend countless hours on hold. I hope this company goes bankrupt... such a garbage business.