Lauren-s S.

I ordered a pair of Jeffrey Campbell shoes and long story short they don't fit... I believe I received a 6 and I ordered a 9 and they are currently sold out... no big deal! So I call informing them that my Order may be mismarked and they told me to email them a pic of the shoe and the shoe box and they'd send me an return label. I did so and received an email telling me that they were in fact a 9 and that I had to pay for my own shipping because it's not a defect(mind u it does NOT say that what so ever in the return policy which I read 3 times). Wtf I didn't have to pay for shipping to recieve them so now I have to pay for shipping to return them? That's total bs! It's bad enough they took 8 days to recieve, AND I found the SAME SHOE at Neiman Marcus for CHEAPER, it's total bs and I will never purchase from them again