I have been a buyer on the MaxSold site for almost a year. I have purchased many lots of items that were a great deal, a few that were not, but that is what online auctions are all about. Only once did I have an auction that was missing one item (evidence in the photo proved it was supposed to be there) but they offered me other items of similar value. Most times I feel like I got way more that expected. Everyone I have met that work for this company have been very nice, organized, and helpful. Keep up the good work!