Lauren M.

I recently went to AutoZone 4 months ago for a new alternator for a Hyundai Elantra SE 2015. I gave the manager there all my information and he even installed it for me, here i am 4 months later with a burned out alternator making a very loud noise and smells of rubber. I go back to autozone to buy a replacement and all they have is refurbished once again i give them my car model and they gave me a 90 amp. I installed in my car that day and immediately it's burned of rubber and makes a loud sound and my battery shuts off. I return to the autozone i purchased it from and the manager told me my battery was on 0% bc of the wrong alternator and that the new smell coming from the car was engine fluid and that i also didn't have anti-freeze which was full. (which i new was wrong) so i go to another autozone to find out that they sold me a koran model when i told them i need a US model. 5 auto zones later and not a single one carries a US model alternator all only carry koran. I place an order for one as was told it would be delivered in 3 days i go to pick it up and they told "oh well the order never went through" mean while they never called to contact me to replace the order or tried mean while i am a member with my number on file. I places an order again and once again they ordered the wrong model and it's another koran. So 2 weeks later and i still have no alternator and waiting for the correct one to be installed i do not recommend going to the following locations: all in Philadelphia PA- 2101 W oregon Ave ******* - 2726 Front St ******* - 1730 Washington Ave ******* - 2448 N broad St *******.