Lauren M.

I was so excited to send my friend the personalized stamp for her engagement gift. Paper source got the shipping name incorrect, put my gift note at the bottom of the box so she didn't know who the gift was from and almost missed the note completely, and didn't gift wrap the items I sent, they just sent the gift wrap on the side with the items. Take note that when they offer you a gift bag with an item you put in your cart they aren't offering to gift wrap it, but just send you a gift bag. Not sure why they allow you to send a gift note but not gift wrap your items. So disappointing. My friend even told me to call the company and let them know. I called and they would only refund me 25% off the 6 dollar gift bag. Poor customer service.