Lauren K.

They claim to have a "Money Back Guarantee" but thats a lot of BS! I ordered two packages. Both accidentally went to the wrong address. Major user error on my end. But eBay doesn't care about that or their customers. I tried to get a refund for the package and got told no. I went to the neighbors place. They had one of the two that were delivered on the SAME DAY. So I file a claim. The seller couldn't do anything about it since the post office said it was delivered. So I make a half dozen calls and knock on some doors and no one has the package. I file a claim through eBay with zero luck. I kept getting told the same lame story over and over. So now I have to contact PayPal and see if they can do anything at all to help me out. Clearly eBay only cares about making money and not helping very very unhappy customers. They dont even bother to listen to what the real problem is. They dont care about customers at all. I should sue them for the whole 'Money Back Guarantee' bull$#*! scheme theyre playing at.