Lauren J.

I've been an EBTH customer for several months, excited about the opportunity to easily watch sales and purchase items for local pick up in Dallas, TX, thus not having to pay shipping. Without notifying their customers, EBTH changed their format to instead of local warehouses storing all products listed under sales listed IN dallas, to now sending them up to Blue ash, OH because they said they can ship quicker out of their distribution center. This defeats my entire reason to use the app. Not only that, you have to check every item bc some are still local. I've also seen them incorrectly list a TN sale in Dallas. Sucks for the owner of the goods, they probably didn't get as much sold. I also have a friend who had a ton of extra art and gave to EBTH to sell, in which they had to do in two separate sales. If your item doesn't sell they keep it. Halfway during the sale they moved the location from being listed under dallas to listed under blue ash (even though they had already moved the merchandise to blue ash) to try and get more interest. The second sale they were to list in OH to begin with and it showed up on the app but not on the website. Seems hard to keep up with, especially if you're trying to sell stuff with them. Some of the bidding conveniently goes up at 3am when a sale first comes on... although shill bidding isn't permitted. Wonder what they do with what doesn't sell.