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Lauren J.

Contributor Level

Total Points
84

1 Review by Lauren

  • DvdBestOnline

5/7/16

Would give 0 stars if I could
Had the absolute worst experience with them! Rip off, Don't buy from them!
Ordered a dvd box set for my daughter for her birthday, couldn't find it anywhere else, we were very excited, until it came in.
Looked nothing like the listing on the website, dvd's in sleeves
Looks like a bootleg
Said 52 episodes
But only got 26 episodes
Said it was Engilsh
But it's all in Chinese
Took over a week for their customer service to respond to my complaints
And by that time I had sent it back (which cost almost as much as the dvd originally cost) because their return policy says 3 days of receipt of item
Then they asked me if I could change the language on the menu
So helpful, right
There is no menu!
They offered to send me the episodes that were missing, but I asked for a refund, I can't use it if it's in a language I don't speak
Never received a refund, or a replacement, but I did receive the one I sent back
FIVE MONTHS LATER
I own a business myself, and could not be more disgusted by the product/service I received

Tip for consumers:
Don't waste your money

Service
Value
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Quality

Lauren Has Earned 4 Votes

Lauren J.'s review of DvdBestOnline earned 4 Very Helpful votes

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