Lauren J.

DONT EVER BUY FROM SPENCERS ONLINE. Worst customer service and worst business I have ever dealt with. The first time somethin went wrong I decided I would give them the benefit of the doubt and give them another chance but that was a mistake. I placed a order a month before Christmas and waited two weeks for a tracking number TWO WEEKS. A week in I called to see what was going on and they said there was a system back up since it's the holidays, and my order would be shipped within the next few days. Well another week goes by and I finally get an email but it's a email of cancellation! COMPLETE BS. So I called and was told I ordered something they hve never had in the warehouse. That's not only false advertisement but complete and utter horse shi*! I will never ever buy from Spencer's again. The representive was rude and didn't help in the slightest. This is by far the worst company I have ever dealt with.