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I wish I could give this 0 stars!
I placed an order on 26th December for 4 items which stated a delivery date by a latest of 21st January. I received one item on the 25th & made a complaint about the others not arriving as I needed them by that delivery date. I was told that they hadn't even been packed yet and I could cancel with a full refund if I wished. I accepted that (the cancellation & refund), they they renegged on that offer & said I had to process through the refunds/return process now because magically in that 1 day they had apparently managed to pack & send my package! (though of course this is still to be determined!)
The customer service here is absolutely disgusting!
Lauren H.'s review of OZSALE earned 3 Very Helpful votes
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They frequently post items for sale with deep discounts, once your order is submitted and paid...
Hello Lauren, I apologise for the delayed reply. I am really sorry to hear about your experience and I hope that your issue has now been resolved.