Laurence w.

DISCRIMINATION AND FRAUD BY PROTONAMIL!
A. Why have you failed to allow me access to my old emails, holding them at ransom? The issue regarding charge back is settled.
B. Are you legally allowed to hold and stop a user from viewing the old emails?
As previously, you have discriminated against me and my request for. You to make reasonable adjustments under the Equalities Act 2010 and respond behind each point i raised.
1. Why are you not allowing me access to my old emails?
2. Why have you failed to provide any higher level complaints or anyone outside of Protonmail that i can complain too? Someone must oversee you or there must be an ombidsman? Or some governing body?
3. You had my money for over five weeks. Why did you fail to provide a service within that time?
4. The charge back was initiated after nearly six weeks, when i raised a dispute to paypal. Within which time you failed to respond to them, why did you allow this time to pass without a response?
5. You also had several tickets/issues raised why i was not receiving my allowance, when i did pay, why did you fail to respond?
6. The above has occured because of protonmail. The issue is Protonmails fault! Protonmail should pay the fees in which you are requesting. Why should i pay fees for something you have created? Confirm you will pay the fees and I will consider my account?
7. Provide here, your higher level complaints.
8. Rather than trying to charge me for a problem you have created. Most companies would be apologise for the inconvenience caused. If you had paid for example your electric and it wasnt supplied for five weeks and you contacted the company several times, but they failed to respond and you done a charge back. But now they want you to pay an additional fee to put you service back on. Plus they are not allowing you the heater or equivalent to that of me retrieving my old emails. What would you say to these exact events. Companies not acting or providing a service.
9. I have asked several times for my contract... provide it here! Your guidelines where it specifically states doing a charge back relates to FRAUD as you have noted on my account. Can you provide these details here and nowhere else?
10. What gives you the right to not allow me access to my previous emails?