The same thing happened to me as with the previous reviewers: I put an order at the beginning of December 2010 for Christmas gifts (worth 132,60 pounds) while the products were in stock on the website. The money was taken immediately and since then I kept receiving messages delaying the delivery. I've never received the products.
I cancelled this order 2 months later: impossible to join them on the phone, etc... and up to this day (28th March 2011), I still haven't been reimbursed. It's A SCAM.
STAY AWAY FROM THIS COMPANY as well as with their other companies (brew-it-yourself; the online-beer-company; the online-homebrew-company, etc...).