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Laureen D.

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1 Review by Laureen

Travelzoo

  • Travelzoo

“No Customer Support”
10/27/20

We booked a hotel to Cancun through Travel Zoo. Getting a flight there is difficult and will take longer than we thought it would so we decided to extend the stay to make up for lost travel time. You can only reach your booking agent by email. You cannot extend the stay with the hotel, they refer you back to Travel Zoo. Booking agent. Has not responded. I cannot recommend using Travel Zoo. Best to book yourself or use your local Trsvel Agent.

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Helpful  (6)
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Travelzoo C. – Travelzoo Rep

Hello Laureen,

I'm sorry to hear you are experiencing difficulty extending your Cancun stay. We would like to look into this further. Please reach out to us via telephone at 1-877-665-0000. Agents are available Mon - Sun, 9am - 9pm ET.

Thank you,

Lisa M.

Laureen Has Earned 6 Votes

Laureen D.'s review of Travelzoo earned 6 Very Helpful votes

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