Laura V.

I liked Fabkids up until now. I ordered two pairs of shoes for my two daughters last month. I noticed I had enough points to redeem for two pairs of leggings. I was excited that I earned enough points to get BOTH of my daughters something. So I went to check out and I had 2 pairs of shoes and 2 pairs of leggings I was going to redeem in my cart. When I confirmed my purchase the order didn't show the leggings. Not a huge deal. I didn't want to pay shipping twice so I figured I will just order next month. Well, today is next month and I go to redeem my points and over 5,000 of them had expired! Hmmm, sounds like a coincidence. I had no heads up to them expiring. I talked to representative and they offered to give me 1,000 points. I have spent 100's of dollars and I was concidered a, 'gold member'. Also, one of the pairs of shoes I received were the wrong ones and a representative said in order to exchange I had to spend $ 29... when the shoes were only $16.99. This company is $#*!ty. Thought I had a good thing going but their, 'computer glitch' and customer service drove me to end my membership.

Don't bother with this company. It was always such a hassle to remember to skip the month if you didn't want to order that month. They prey on people forgetting to skip the month so they can charge you $29. Bull$#*!.