L T.

Every time I have ever had an issue with my order (which has only been about 3 times over the years I have bought things from this site) customer support is very fast in responding and addressing the issue right away, they always offer replacement at no additional cost. This is by far my favorite print on demand service and the great customer support makes me want to continue to shop on this site.

I used to love tumblr, I really did. But the site just keeps getting worse and the customer service is terrible. Every time I have ever tried to contact support they either ignore me or brush me aside.

If you ever get locked out of your account getting it back will be a headache. (Unless they have changed their process in the past year, which I doubt) At least my experience of trying to unlock my account after the two factor authentication process locked me out of my account was pretty bad. (I never received the the codes and requested it too many time so the account got locked). When I tried to contact support they told me that I had to post a photo of myself holding a sign that says "Tumblr, this is literally me" on the blog that I was LOCKED OUT OF in order for them to help me further. Thankfully I was still logged into my account on my phone, because if I hadn't I would have had NO way to do what they were asking. Worse still is when I e-mailed them back asking why I had to do that they did not respond. Days went by and nothing. So I gave in and did what they wanted and sent them the link with all the info they wanted from me and they STILL did not respond. WEEKS go by and still nothing. So I try contacting them from a different email and they respond to me THAT DAY. (and I was finally able to get my account unlocked) So that means that they literally BLOCKED my other email for DARING to ask why I had to post a photo of myself on my blog that I was LOCKED OUT OF. Again, if I had not been logged into the account on my phone via the app I would not have even been able to do what they asked and they gave me no other alternative! All I did was ask why I had to post a photo of myself and if there was another method of proving who I was. I don't think I was being unreasonable by asking that.

I thought I would look myself up just for fun, but after going through a ton of forms I was eventually asked to pay for the results.

I ordered an XL shirt from them and when it got here the shirt didn't fit as an XL should (way smaller). On top of that the material is super thin their site made no mention of it being thin, just "extra soft". Right, more like "Extra Thin"
When I contacted them about this they sent this list of instructions to me

"I'm sorry to hear about this sizing issue, and am happy to help. Could you please send a photo of the shirt laying flat (_as an attachment_)
Please be sure to:
- Include either a ruler or tape measure all the way across the front (1" below the underarm) displaying the measurements.
- Show the label as best as possible."

What? Why do I have to go through all that effort just for a return? I have shopped at other custom shirt places that charge less than $35 a shirt and didn't need any of that info when I told them the size was incorrect. For example when I ordered from society6.com and the size was wrong they refunded my money when I contacted them, no questions asked. They too do custom print orders, so TeePublic's excuse that they can't provide refund unless it's defective because they are 'print on demand' is BS.

Their customer support is really bad. I Pre-Ordered an iphone 6 case and somehow the wrong size was accidentally selected. I tried contacting them to change the order but they told me that "Since it's been more that 2 hours we can't change it". Mind you that if THEY had responded to me sooner that wouldn't have been an issue. So I tried contacting them again since I really don't see why they can't change a Pre-Order that hasn't even been shipped yet and they gave me the EXACT same reply, like copy & paste same. So I tried contacting them again to get them to cancel the order and they sent me the SAME response AGAIN! It's like they don't even bother reading peoples e-mails! My advice is the AVOID buying from here as their customer support is TERRIBLE! Doing something as simple as changing something in a pre-order shouldn't be this difficult!

For some reason ALL of my comments get flagged as spam even though I am NOT posting spam. I tried reporting the issue and apparently they've "been working on it" for over half a year and have STILL not fixed the problem.

EDIT
While trying to contact support I found this bit of information that makes me lose even more respect for this company I already had no respect for.

"Direct support is reserved for paying publishers and large forum moderators. For more information on support levels, see Disqus Plans and Pricing."

What? I have to be a PAID member for you guys to be willing to give me direct support? So that mean that even though they are "working on" my flagged comments (That AREN'T spam but have been flagged as for some reason) that they are actually NOT because that would require DIRECT SUPPORT witch is RESERVED FOR PAID MEMBERS ONLY!

WHAT WEB SITE CHARGES FOR DIRECT SUPPORT?!

Navigating the site used to be a bit of a challenge but I was able to at least view all my subscriptions recent uploads in one page. But with the redesign they not only manged to make the site even less functional than it was before, they decided to remove a bunch of features. When I go to "For You" it shows me only a couple of videos that my subscriptions have uploaded and a bunch of video it thinks I want to watch. I can't figure out how to view ONLY my subscription uploads like in the past where they used to have a feed like page for that.

Yet another site waging war on ad-block. Won't let me get to the link I'm TRYING to get to through adf.ly and even when I disable my ad-block on their site it's STILL not happy!

I've had this VPN for a few months and I regret paying for a full year in advance.
I still get blocked out of many sites that detect I'm using this VPN service, such as Netflix. In fact Virtualshield even states that if you want to use their VPN on these sites you have to pay EXTRA! WHAT? This VPN is already WELL over $100, why do I have to pay extra to use one of the most basic features of a VPN?!

If I'm using this VPN
- Runs slow
- Can't upload anything to twitter, google drive, tumblr and probably many other sites (it always times out)
- Still get blocked by many sites unless I pay extra

In short, DON'T BUY A SUBSCRIPTION FOR THIS VPN! It's not worth it.

I tried to download something and it said I needed an account, made NO mention of payment. I made an account and when I tried to download a sound it demanded that I sign up for their subscription service. Aside form being misleading, their prices are TERRIBLE! 5 Downloads for $15 USD! That's ridiculous!

For reading manga this site has been functional enough for me. HOWEVER there are a few things that I really do no like about this site.

1. No live subscription updates.
If you follow a manga you will only receive update notifications once a day, where it will list all the manga that had been update the previous day. A minor annoyance, but many other manga sites I've used will have a subscription feed that will update as soon as a new chapter is released. Not this site.

2. I've noticed that if I am logged out (and sometimes when I'm am logged in) that instead of forwarding me to manga hosted on their site I end up reading the manga hosted on OTHER sites, two examples being lady-first.me and fashionlib.net (two sites that have NOTHING to do with manga) I don't know why I am being forwarded to these sites and I really do not appreciate it.

3. The site logs me out randomly for seemingly no reason all the time and I am forced to do a CAPTCHA to be allowed to log back in.

All in all I am ready to stop using this site and switching over to mangadex.org (which I've been using more and more these days)

Even though I've limited my search to FREE almost half of the results in the FREE section redirect me to PAID content. For the most part it redirects me to shutterstock.com in the section of the results that claim to be free. This is beyond irritating to find something that is perfect only to be redirected to a paid site.

The new policy for Pro and Free users is terrible! In the past when you went from Pro to Free your photos would only been hidden, but now they are going to start deleting your photos if you are a Free user with more than 1,000 photos. I have been using this site since 2005, so I have well over that amount and now might lose all of them if I don't become Pro or back the photos up. Well, with such a horrible policy change out of nowhere there is no way I am willing to give them more money (since I have had a Pro account on and off)

Congratulations Flickr, you have lost a long time member of your site. I used to love this site but every time they change something it just keep getting worse and worse. This is honestly just the last straw.

UPDATE 1/13/2018:
Ok, it seems that they have changed the policy to FREEZE free accounts that have more than 1,000 photos and put older photos above that limit "at risk of being deleted". Slightly better than out-rightly saying that they are going to delete photos over 1,000. However I still disagree with what Flickr is doing and still have no plans on returning to Flickr.

When I try to download anything from people using these links I get spammed with "Your computer has a virus" scam alters, causing dozen of popups to get in my way, freezing my browser and preventing me from getting to link I was trying to get to. Please, if you have to use one of those annoying url shortening site to make a buck use something other than this one. At least adf.ly doesn't freeze my web browser

This site ALWAYS turns up in my "FREE e-card" search when they don't actually have any free cards. I hate how when ever I go to this site I get the impression that I won't have to pay money to send the e-cards, but when I try to personalize that e-card I am told to sign up. Ok, fine... but when I try to sign up it turns out they charge a MONTHLY FEE. A monthly fee for E-CARDS.

I used to use this site all the time for ecards, but when I tried to send a card today I was completely blocked out of the site because I am using an adblocker!

Even though you can look for free fonts the only thing you will find is a bunch of wingdings and they will charge for the actual fonts that they misleading list in the "free" search results.

For everyone that says this site is garbage I have to disagree. While there are MANY scammers out there I do have to point out that there are MANY different people selling things here, much like ebay. (actually a lot of people that sell here sell on ebay as well) However most things here are dirt cheap and honestly you can't expect great quality for the prices. What you can expect is to save money on things like stationary or other things that don't need to be high quality to use. But I do suggest that you look at the reviews for EACH item before buying to see if the item is worth it/if there was any problems getting it/etc.
Another thing that people seem to be complaining about it having problem getting refunds. I've personally have never had any problems getting refunds from sellers, you just have to contact the seller directly and then open a Dispute. I've gotten my money back with out any problems so far.
Though shipping dose take a LONG time as most of these things are coming from China or over seas in general. But for the most part shipping is free so I really can't complain.

I already have an account but haven't used this site in a long time. So I wanted to take a look at what classes they currently have, but the site redirects me to 'checkout' and doesn't even let me look at what the site has. I can't even log out of my account so that I can take a look at what the site has to offer before being forced to give them money. No, skill share, I am NOT going to give you money before I am even allowed to see what classes you have. I don't see why the site blocks me out of seeing the site if I am logged in and why it doesn't even give me an option to log out. I kind of what to see what is being offered before paying over $160 a year or $30 a month.

They show footage of a REAL dog and claim it's a stuff toy. First off that is just not possible, period. I don't care how 'life like' it is, there is no way a STUFF TOY is going to be WALKING AROUND and licking it's mouth. But it is literally claiming that it is showing you footage of their STUFF TOY. I did some research out of curiosity and sure enough it is a scam! What you do get is a very UN life like stuff toy MADE IN CHINA.