This is the first and only time I will ever order from this company. First of all, they delivered Father's Day strawberries 4 days early on Wednesday. This was bad enough, but I thought, okay maybe we'll make this an early Father's Day surprise. But the worst was yet to come. When I opened the box, the strawberries were all crushed, melted and disgusting. I mean DISGUSTING!!! You could even see underneath the chocolate that the strawberries had turned mushy and pink. The packaging had insulation but just a small cold pack thrown in that was completely melted. Listen, I order packages from Blue Apron off and on and they know how to deliver and pack a box. Everything comes fresh including beautiful, crisp produce. Shari's Berries is nothing like this. It's a joke. They should take a lesson from others who know how to ship. Oh, maybe that's it. They spend so much on marketing that they don't have anything left for packaging. Don't waste your money on this junk.