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Laura R.

  • 1 Review
  • 1 Helpful Vote
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Experience: Travel

Member since September 2019

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1 Review by Laura

9/24/19
On September 5th we booked 3 tickets to St. Louis, the company try to charge the credit card over $2000 for a $300 purchase. When the charge was declined they called for another card. Not knowing what happened they were given a new card, which the correct amount was charged. They waited over 24hours to get the e-tickets, so we could no longer get the same price. They wanted $200 more. So we found flights for a different day on their web site, for the same amount. They claimed it wasn't. They were told to just cancel the booking and refund the money. I even received an email stating they were cancelling the booking. Today they called and tried to recharge the amount, was told the flight was cancelled. Luckily we were able to stop the charge. Stay away.

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