Laura P.

A promotion was sent to me via email but it came in a day late and then the terms of when it could be used and when it expired were not clearly displayed so I ordered the items listed thinking I would get an extra 30% off but I was a day late and the promotion had expired. It was supposed to run from 8/1-8/3 and I received the email on 8/2 and then tried to use the coupon on 8/4. Customer service originally tried to offer me a 15% discount on my NEXT purchase but I felt that I should have gotten it on this one and not be made to spend more money to get the savings that should have been applied to this order. After following up and excellating this to a manager it was finally resolved. Considering the savings was only $13.20 I felt that it should have been able to be resolved on the first contact.