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Laura M.

Contributor Level

Total Points
82

1 Review by Laura

  • Bax shop

11/30/19

1, they sent me USED guitar!

2, replaced it with the same USED guitar

3, sent me a voucher as an apology which isn't valid

4, fobbed me off and did not refund me until paypal got involved!

5, i brought guitar at the begining of oct but won't get money back until January...

If you buy something be prepared to speak to the customer services team a lot... Liz, Martin, kingsley. To name but a few...

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