My order number 01445208 /03.Sep. 2019. I ordered a beautiful bouquet of flowers Lavender Love (supersize) seen in a presentation ... very charming and I would say even misleading ... they were for my sister's birthday. Three rags of flowers appeared to have been taken from the garbage. I was deeply disappointed by the bad surprise given to my sister and then by the money spent, not at all few. I do not recommend to all Bloomex Australia Melbourne. Total lack of seriousness and professionalism.