Laura M.

Completely unprofessional, extortionists. Don't use them.

I booked online, paid my deposit online - which was taken from my account.

I was called back to be informed that the website had an error and I had been miss quoted! I explained that I had enter all the details correctly and there was no mistake on my part, that I had entered an agreement with them and paid my deposit, I explained that they should honour the quote.

I spoke to a very rude customer service 'manager' called Rachael who addressed me as 'love' - entirely unprofessional. Needless to say they refused to honour the quote and I was told very lies regarding their legal standing and the limo that was booked was no longer available... but they could send me exactly the same limo for £500 more!

I won't hold my breath to be getting my deposits back soon.