Laura l.

I'm a new. Customer in May I ordered meds for my dog was approved by vet and it took 2 1/2 weeks to rec the meds! Called, wrote, nothing! No call back no email response! But I did rec a call to get me to buy their savings plan! Ok last week I decided to give these ppl another chance! But this time I wanted to pick up the meds from the pharmacy, three times I confirmed this with the sales person! Today I get an email it's in the mail! Omg really I call these ppl again! I was told flat out I never told them to call the pharmacy! Wtf! I even had the Acct number to show the pharmacy that I already pd! The girl couldn't believe why I was so nasty! I'm a new customer, you talked me into taking your savings plan! And both orders you screwed up! I'm done with this company! Chewy is my new friend! Btw it just cost me more money at the pharmacy for pills that I all ready paid for! Beware ppl! And always get persona name on other end!