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Laura L.

Contributor Level

Total Points
81

1 Review by Laura

HSN
  • HSN

12/16/16

I ordered a tablet off HSN and they delivered on time as tracking said. But UPS came in the evening when I was at work 4 times. I'm a mid shift. I left a note the second day stating I would not be home and asking for the UPS to come earlier yet he still came afterwards. Because of that my package was returned to HSN and when I called HSN they were extremely rude to me unwilling to mail the tablet back to me, and just have it delivered to UPS having me pick it up myself. They wouldn't even give me a discount on another tablet. And when I applied for a credit card and was approved I got a discount, but they said if I were to purchase something else the discount was already applied so my discount is used and over with. I opened an account for nothing pretty much. The supervisor also was no help or willing to budge to help. I feel HSN has ripped me off. I'm disappointed in this company, there service, customer service, and the experience. I will not be ordering from them ever again. QVC is my new top that's for sure.

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