Booked hotel rooms for my employees a month in advance and when they checked in the hotel, they were told that their reservations were cancelled! The company never emailed me about any reservation cancellation and my employees were left paying for their own rooms! Called them and customer service was horrible and were not willing to help or honor the reservation again, instead offering to book with new reservation at a much higher rate! Unacceptable! This business needs to be shut down stat!