Laura J.

Placed a order on 11/30, here it is, December 19th and still no items. I did every thing right by shopping early and they really messed me up. Website showed it left their company, and then resides in a black hole for the next 3 weeks with absolutely no update beyond that using their tracking number. Called their customer service department last week who basically told me tough luck. Will never buy from their website again. I'm having to shop last minute to replace the shoes I never received. I will be requesting a full refund on Monday to help pay for the other purchases I have to make now. Really really disappointed in them. I bought on line for EVERY SINGLE purchase during my holiday shopping and this is the ONLY ONE who really screwed up.