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Laura J.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since June 2014

  • Review

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1 Review by Laura

6/18/14
I booked some vouchers for a day out at Paradise Wildlife Park. My card was debited immediately, but when I received the links to the vouchers and tried to print them the links don't work!

I have tried looking for a phone number but can't find one. I have emailed them and all I get is some joker called Mary replying with 'I will reach out to KGB and let you know when they get back to me'. I'm not satisfied with a ridiculous holding email while they have my money!!! No apology from them at all! I then received an email from them with a case on it that wasn't even me, they had mistaken me for another Laura Jones! I know it's a common name but how can they mistake 2 completely different email addresses!

It's been going on since March, I am emailing them every day and will continue to do so until I get my money back. They just don't contact me at all. Such a rip off, I cannot believe that a company like this can run. So many negative reviews and they don't care that their own business will be slowly going down the drain. AVOID AT ALL COSTS!!!!

Laura Has Earned 1 Vote

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