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Laura H.

Contributor Level

Total Points
82

1 Review by Laura

  • Netflix

9/14/19

For 2-3 months there has been a bug on Netflix that Netflix 'will fix soon' and they still haven't.
I get Netflix Error M7353-5101, go through all the troubleshooting steps, tried different browser etc and nothing fixes it.
I was frustrated and contacted customer support and spoke to a manager, Kiran, was unsympathetic and unhelpful with the situation.
They said 'it will be fixed soon' as always and offered no compensation for the frustration it has caused. In fact Kiran just simply said 'I suggest you watch another title'. What terrible customer support.

Laura Has Earned 2 Votes

Laura H.'s review of Netflix earned 2 Very Helpful votes

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