Hello Laura - I understand that it is frustrating to have a returned item refused. Unfortunately, there was staining present. We therefore returned the item to you. If you are able to remove the staining without damaging the product, we would be happy to accept it for a return.
Kind Regards,
Wilma
Customer Service Manager
Laura Has Earned 9 Votes
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Laura H.'s review of HerRoom earned 8 Very Helpful votes
Hello Laura - I understand that it is frustrating to have a returned item refused. Unfortunately, there was staining present. We therefore returned the item to you. If you are able to remove the staining without damaging the product, we would be happy to accept it for a return.
Kind Regards,
Wilma
Customer Service Manager