Laura G.

I recently made a purchase with Romwe just to order five items and considering it was quite a distance, it got delivered reasonably quick (a little over a week). However the clothing items weren't to size at all, despite even bothering to get a measuring tape out it didn't fit as comfortably as it looked. I've been trying to get through to customer service for a few days but it's been a nightmare and even with a reply, it wasn't useful/helpful at all.

Overall it was okay, I was very happy with the brush set but will only ever order from them again regarding accessories as clothing options are very minimal with the whole 'one size fits all'. I would love for this site to have a variety of sizes since they have some cool designs but with the way things are it's not worth it. Having to measure yourself for every item is very long and the prices aren't really that fab either.

Just want a more helpful customer service in order to sort out this mess.

Honestly I'm always so happy with shopping on amazon because it's definitely more reliable than ebay. You can track items, have prime delivery and not mention the fantastic customer service they provide. It's so easy to get through to them and they have always been so helpful when I've had concerns.

Not to mention I trust sellers more and know that all paid transactions are safe.

Despite the great looking offers on this site I wouldn't trust them 100% because there's a catch to getting something for so cheap. I've only ever made one purchase for some photos which were quite successful but when looking into buying some cosmetic surgery I did research on the offers and many google reviews explained that it was a scam and/or the service was incredibly bad. The holidays also seem a bit off with the cheap airlines and such but I guess it's down to you to research before making a purchase regardless of the price.

I would love for them to have a reviews/comments section so we could hear from others but obviously not going to happen as I'm sure sales would drop. Costumer service is also non-existent so if something goes wrong, good luck trying to get a refund (which you can't get with the majority of offers)

I use boohoo very regularly, they have good prices and clothes and have also been very happy with purchases. Sometimes it's worth having a better look at the items because occasionally the fabric is very cheap and flimsy and it does not look good at all when you put it on. It doesn't apply to all items as some are amazing and look great despite the small price tag. Overall slightly mixed feelings on the fabric but very helpful customer service and returns are quick and easy.