Laura G.

Very very bad customer service. I bought alot of products, and one was missing. When i decided to go and talk with them on chat, they were telling me that my order in not conected with the email i used on creating the asos account. I also proved with print screens that the order confirmation was send on the specific email they said they can\t find. The bigger problem is that they are closing immediately the chat, therefore you are not able annymore to continue the discussion, so you have to take it all over again by starting a new chat and explaining 100 times same things. After 2 hours waisted my conclusion is, once you have something missing, you money are missing to. Good bye order good bye products