Travel consultant was quick. They whatsapp and emailed me to make the best arrangement of our trip. They would always cater to our requests and also very punctual. Jack, the tour guide was fantastic. He taught us about Vietnamese culture and history in which I totally admire. He also emailed me few suggestions of Halal restaurants and coffee shops to try after the day tour. Also, the cruise was an exceptional experience in Halong and Mekong delta tours. It was worth every penny.