I always heard about this site, because media outlets advertise them like crazy, so I finally deiced to check them out and I will say they have cute clothes and stuff. HOWEVER, once I did decide to order something online, it took a while to come, it came and it was too small, the material was cheap. I took it to a store to return it and in the store I didnt see anything I liked so the manager told me to pick out some shoes and tell her my size. So I settled for the Kingdom peep to boots and I told her my size. She came back with the box and rang it up. Once I got home and opened the shoe box, the shoes inside were the incorrect size! The box said 7 (like I told her) but the shoes were a 6. So then I had to ship them to the return warehouse and I still have not received my refund... and this was at the beginning of the month!. Just to many problems with them. I would suggest only get things from the store that you try on and make sure are the right size.
We apologize for this unpleasant experience, we understand where you're coming from and thank you for addressing the issue. We value our loyal customers and would love to rectify this situation. Please email me at help@fashionnova.com