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The 4 star reviews are a result of great website and pretty creative products... so temping. Sadly the products are really cheaply made. I spent way too much money $169 for this really cute little dog designed to go outdoors. As with many reviews it took over 4 months to get however they did predict the long wait. The real problem is that 10 months latter it is ready for the Trash Can. I live in a very mild climate on the Coast of Calif. So it isn't like it has had to live through snow or 100 degree summers... Reviewed on Grandinroad and kind of expected a response after seeing the picture but nothing.
Tip for consumers:
The items are really cute but would suggest looking to see if the item is available ANYwhere else as it would probably be much less expensive as their stuff is really low quality.
While NewChic doesn't actually deliver Items ordered, they do provide hours and hours of entertainment. You can search their website for insights on where your items might be, count business days from the time of your order, write there customer service department daily looking for insights on if NewChic actually has or has ever had the items ordered and finely write your credit card company to obtain an refund.
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Ordered a table lamp in December. Just got an update saying it should arrive in mid-March. I will...
I receive the wisteria wreath as a gift. It is cheaply made, and looks pathetic. I looked at the...
Dear Laura D.,
We are sorry for the inconvenience caused.
Once you placed the order, usually the confirmation email will be sent to your registered email address. Please check your email/spam record later. And if your order has been shipped, you will receive a shipping advice via your registered email address.
You can also log in Newchic account and check order status in Newchic website: My Account -- View Orders--My Orders --Order Details
https://www.newchic.com/account/orderlist.html
There you can find the tracking number if you have chosen a traceable shipping method.
For further assistance, please feel free to contact us.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone access:
https://pwa.newchic.com/customer-service
We will do the best to help you.
Best regards,
Newchic team.