We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

laura d.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since December 2016

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    83

Review Distribution

1 Review by laura

12/2/16
We liked the products on the site and the price seems reasonable. Ordered via 'phone so that we could ask questions re: delivery and ensure it was accurate. We said quite clearly it was supposed to be delivered to an address in Devon whilst the invoice address was in Surrey. Also checked that it would get there by the date we had our bathroom fitted which the person on the phone seemed confident about.
In short, didn't turn up on time, nor to the correct county. Had to call repeatedly and was told that they would look into it by listening to the recorded phone-call to determine who was at fault. (Never heard from them about that!) 4 days later after multiple calls, order had hinges missing. 'Phoned them to request they send the missing hinges. Ensured me they would get them sent as soon as possible (noting they might not be able to do next day delivery but they'd get it sorted as soon as they could). A week later had to call to chase yet again and has finally been dispatched.
Perfectly pleasant when you talk to them but means nothing if things are incorrect and no-one bothers to keep you informed when there are delays.

laura Has Earned 4 Votes

Laura D.'s review of AquaBliss.co.uk earned 4 Very Helpful votes

laura hasn’t received any thanks yous.

laura doesn’t have any fans yet.

laura isn’t following anybody yet.

Similar Reviewers on Sitejabber

kevinw433
11/1/19

Now insolent. Have wasted a further £160 for small claims judgement and warrant to discover this!...

coles67
9/4/19

Order placed, money taken, goods not received, refund not received. Avoid this company at all...