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Laura D.

  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Business, Computers & Technology, Home & Garden

Member since January 2021

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    15

Review Distribution

2 Reviews by Laura

1/20/21

WORTHLESS CUSTOMER SERVICE & CUSTOMER VALUE - as a customer of almost 3 years when I threatened to take my business elsewhere the response was "that is your choice" for their failure to do their job!

Products used:
ABSOLTELY HORRIBLE CUSTOMER RELATIONS AND RESPECT FOR WHO PAYS THEIR BILLS IN THE END

Service
Value
Shipping
Returns
Quality
1/20/21

This worthless company has not only repeatedly failed to do their job but literally scanned a 2nd package of mine as FINAL ATTEMPT RETURN TO SENDER claiming 5 days of attempting a delivery while getting out of their van, walking to the front porch & HANDING ME ANOTHER package sent by another sender AT THE SAME MOMENT they tried claiming I was not home while then continuing with a complaint assuring me it would be taking care of to still return the package back to sender, SPECTRUM who also failed to do their job and expect me now to pay a 2nd time or wait for an order I already sat waiting a week for to be returned, against my wishes, refunded and then REORDER THE PHONE! SC** YOU BOTH

Products used:
WORHTLESS

Service
Value
Shipping
Returns
Quality

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