My first order NobelHair was sold as 8a hair, high quality. After 1 week hair was shedding and split. I sent pics to merchant and DH Gate. Merchant never responded and DH Gate said it was over 7 days so I can't dispute the sub par hair. My second order was shoes I have never received but have been assured several times they were mailed. I can't dispute with DH Gate till received. It's been over 60 days. Once you pay the merchants don't respond. I will never trust over seas merchants again!