I was a member until May of this year and they stopped shipping my monthly order. I was charged for 3 months in a row and never received any product for those 3 months. Finally had to go through my credit card company and cancel my card or they would still be charging me. I wrote to them numerous times and heard all kinds of excuses and then they just stopped responding to me. I noticed online they had gone bankrupt but yet they keep sending out yarn sale notices...