Joe was extremely helpful in assisting me with my order. Joe helped with the design and wording of the invitations I was customizing for my daughter's 21st birthday, which is a big deal! He was patient and kind. He repeated my requests back to me for confirmation, asked if he could help in any other way, and provided me with a discount code. His excellent customer service made this experience stress free and fun! I was quite pleased with the final product and will return as a satisfied customer!