Laura C.

I received chocolate dipped strawberries for Valentine's Day from my husband. They were FIVE STAR delicious! I experienced no cracks in the chocolate, packaged well and safe, and arrived on time. My brother is getting married in two weeks. I ordered two dozen chocolate berries and the price was really good! The problem was that I had to do my order with two different people because they had very strong accents and I couldn't understand them. The second customer service rep had me on the phone for 30 minutes and 6 seconds. I had to give all my information one number at a time and spell my name several times. She still didn't get it right. She also seemed to struggle understanding English. It was the worse experience I have EVER had ordering ANYTHING over the phone. I did call back and confirm that she ordered everything correctly. FIVE stars for the product, hands down! Less than two stars for the customer service I received. I'm greatly disappointed.