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Boots are usually great quality, but dealing with their customer service team is terrible. Shipping has been delayed for two weeks, and I didn't get any emails notifying me about the delay. When I called to ask about the status, both reps I spoke with were condescending and rude, and did nothing to actually help. They didn't even want my order number. Despite the good quality, I'll never support their business again because of the bad service.
Laura B.'s review of Frye earned 2 Very Helpful votes
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Date: January 28,2024 at 3:31:20 PM EST To:support@thefryecomany.com Subject: Order FRYE-884789...
