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I paid over $20 for overnight shipping on my wedding stamps. I waited for them because three different sales reps promised they'd arrive in time. A day went by. Waited over an hour to reach someone at zazzle. They promised they'd be here the next day. Tracking order said order still processing, not even being made. Another day went by. Placed two calls- waiting two total hours to get through. More false promises. It's been two weeks and no sign of my stamps, no explanations from Zazzle at all, just an occasional email asking if I'd like to cancel my order. The customer service reps said they would personally follow up with me but I never heard from any of them. Horrible, horrible business. Do Not get stamps through zazzle for your wedding. They add So Much Stress, just not worth it. Also the Zazzle logo on them is huge and the stamps are massive. I ended up going to the post office and they were helpful and helped to calm my nerves. Thank you post office, F you Zazzle.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Laura B.'s review of Zazzle earned 2 Very Helpful votes
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Hello Laura,
We are so sorry to hear about your overall experience!
This is not the type of service we want to be known for, and truly apologize.
We will be reaching out to you via email, shortly.
Please feel free to reply to that email if you need any further questions.
Thank you,
Terri